Frequently Asked Questions

  • When do you advertise the items for Auction?
  • What happens at the inspection?
  • How do I place a bid at auction?
  • What about quantity lots? Do I have to buy it all?
  • How can I pay for my items?
  • When can I pay for my items?
  • How soon after auction can I collect my items?
  • What if I change my mind?
  • What about refunds if the goods are faulty?
  • How do I collect my items?
  • Do you have delivery services?
  • Do I have to be there to bid?
  • Do items have reserves and if so, can you tell me what they are?
  • How can I sell my item/s at your auction?
  • My items was passed in / referred. What does this mean?
  • When do you advertise the items for Auction?

When do you Advertise?

Every week we add new Catalogues for new and used furniture, roofing metal and steel, machinery, hardware and much more, for the Brisbane area. These catalogues cover all the information on the new and used auction items due for the coming week. Our new Catalogues are available every Friday after 2pm.

What happens at the inspection?

Our Inspection day is held every Monday 8am – 4pm at our Sumner Park Brisbane outlet. It is an open day where you can come along and view the new and used items which are due to be auctioned on the following day. This is a great opportunity for you to choose the item/s you are interested in, see the quality of the item and decide the amount you wish to bid for it. All items are sold ‘as is’, so it is your responsibility to know if the item is in working order, has any scratches or chips or faults or missing any parts etc. Please ensure you test electrical items to ensure there are no faults. There is no second chance in bidding, once the final call is made and the hammer drops – its’ sold!

How do I place a bid at auction?

Upon arrival to the auction please register your details (with proof of identification – i.e. driver’s license) with our receptionist to receive your bidder’s number. Then it is up to you to bid for the item you are after. Bidding at auctions can get fast and furious so be aware of the item/s you are after and make your bids as desired – good luck.

What about quantity lots? Do I have to buy it all?

No not all the time – talk to us before the auction, or listen to the auctioneer before the lot is sold as he will always explain how it is to be sold.

How can I pay for my items?

You can pay for your item anytime during the day of auction and up until 4pm on that day. We accept Credit Cards, Debit Cards, Bank Cheques and Cash – no private cheques.

When can I pay for my items?

As soon as you have won the item it is possible to pay. Payments close at 4pm on the day of auction.

How soon after auction can I collect my items?

You can collect your items as soon as the auction is finished and/or you have paid for the item.

What if I change my mind?

It’s really important to inspect items thoroughly prior to bidding for them, once you have bid for the item and won, we cannot accept returns. Please refer to our Terms and Conditions

What about refunds if the goods are faulty?

Please refer to our Terms and Conditions. Contact us directly if you have any further queries however it should be noted that ALL goods should be thoroughly inspected on our open day and prior to bidding for any item.

How do I collect my items?

You are responsible for collecting all your won items – please allow time and engage a helper to assist you with larger items – our staff are here for administration of our auction and clerical duties only.

Do you have delivery services?

We have the contact details of removalists who can help. See the office for their details.

Do I have to be there to bid?

No, we will accept phone bids – please register your details and call our reception /admin staff in plenty of time on the day of auction – they will assist you with payment terms etc.

Do items have reserves and if so, can you tell me what they are?

We do not have reserves on our items for auction however, it is at the discretion of the auctioneer to continue with the sale of an item. Please refer to our Terms and Conditions.

How can I sell my item/s at your auction?

Give us a call anytime to discuss the items you wish to sell at auction. We’ll register your details and instruct you on times and days to bring your item/s in to our rooms.

If my item/s were passed in / referred, what does this mean?

Most items will sell at auction on the day. It is at the discretion of the auctioneer to continue with a sale to meet the vendors requirements. Please refer to our Terms and Conditions.

 

Conditions of Auction Sale

1. GENERAL: Every lot is sold with all faults and in an ‘as is’ state. The auctioneer disclaims all responsibility for themselves and for the vendor for authenticity, age, origin, condition or quality. All statements on such matters whether in the catalogue or made orally are statements of opinion and not representations of fact. Purchasers are deemed to have satisfied themselves on authenticity, age, origin, condition and quality before bidding on a particular lot. No representative of the auctioneer or the auctioneer has any authority to make a representation of fact regarding any one particular lot. Please note that all electrical items have not been tested by us or a qualified licensed electrician, please ensure that the item has been/ is tested and proved that it is safe to use prior to bidding.

The Auctioneers reserve the right to consider each case individually to their satisfaction and within a given period (one week) of purchase.

2. BIDDING: The auctioneer has absolute discretion to divide any lot, to combine any two or more lots, to withdraw any lot, to refuse any bid and to regulate the bidding. He may bid on the vendors behalf for all goods which are being offered subject to the Auctioneers discretion. Vendors bids are also accepted at the discretion of the auctioneer. The vendor reserves the right to withdraw a lot from a sale at any time before the auctioneer accepts a bid for the lot at the Auction. The Auctioneer may refuse to accept any bid which, in his opinion, is not in the best interest of the Vendor, and may exclude any person or persons whatsoever from the Auction at any time for any reason whatsoever. Collusive bidding practices will not be tolerated.

3. FALL OF THE HAMMER: The highest bidder shall be the buyer, if any dispute arises the Auctioneer has absolute discretion to settle the dispute or to re offer the lot. The Auctioneer shall regulate advances in the bidding. No bidder may retract their bid once it has been taken. At the fall of the hammer every lot shall be at the risk of the buyer.

4. CLEARANCE OF PURCHASES: No lot shall be removed from the auction floor unless authorised and supervised by a representative of the Auctioneer. All lots shall be paid for and removed from the auction floor at the buyers risk. On the fall of the hammer, each lot shall be at the PURCHASER’S RISK AND EXPENSE. In the event of delivery being made to or possession obtained by the Purchaser, his employees, agent’s or contractors prior to payment in full of the purchase price, TITLE AND PROPERTY in the lot shall not pass to the Purchaser.

5. THIRD PARTY LIABILITY: Every person at the auction at any time shall be deemed to be there at their own risk and with notice of the condition of the premises and of the items contained therein, they shall have no claim against the Auctioneer or his representatives in respect to any injury they may sustain or any accident which may occur.

6. PAYMENT FOR PURCHASES: On the fall of the hammer, the Purchaser shall give their name and address and (if required) immediately pay the entire invoice of purchase by the Purchaser. Deadline for payments is 4pm on the day of purchase. In default of these conditions, the lot or lots so purchased may, at the Auctioneer’s absolute discretion, be immediately put up again and sold. All purchases must be paid for on the day of the auction, by 4 pm on the day, before being removed from the premises. Payment by CASH, BANK CHEQUE, DEBIT CARD, VISA, MASTERCARD are the only forms of payment accepted unless prior arrangements have been made with the Auctioneer, such as bank transfer. Bank Cheques ONLY are accepted for payment but always at the discretion of the Auctioneer.

Our terms and conditions are there to ensure the smooth running of the auction and also to acquaint the bidder/spectator of their obligations for this auction.

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